Privacy Policy

Who we are

Our website address is: https://www.solutioneers.co.uk

What personal data we collect and why we collect it

Contact forms

When you submit a contact form, we collect the name, email address and message you provide. We use this information solely to respond to your enquiry. We do not add you to any marketing list without your explicit consent.

Cookies

If you leave a comment on our site, you may opt to save your name, email address and website in cookies for your convenience. These cookies will last for one year.

Login cookies last two days; if you select "Remember Me" this extends to two weeks. Logging out removes your login cookies.

If you edit or publish an article, an additional cookie is saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves in exactly the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use analytics software to understand how visitors use our website. This data is aggregated and anonymised where possible.

Who we share your data with

We do not sell or share your personal data with third parties for marketing purposes. Data you submit via contact forms is stored securely and accessed only by Solutioneers Ltd staff. Comments are checked through an automated spam detection service.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognise and approve any follow-up comments automatically rather than holding them in a moderation queue.

For registered users, we store the personal information provided in the user profile. All users can see, edit, or delete their personal information at any time (except their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include data we are required to retain for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact us

For any data-related queries, please contact us at ian@solutioneers.co.uk.